Terms of service

Terms of Service

Overview

This website is operated by Latchkey Standard. Throughout the site, the terms “we,” “us,” and “our” refer to Latchkey Standard. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or purchase products from our store.

Online store terms

By using this site, you confirm that you are at least the age of majority in your state or place of residence, or that you have given permission for any minor dependents to use this site.

You may not use our products or website for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including copyright or trademark laws.

Products and availability

Latchkey Standard sells made-to-order apparel and related products. Product availability, colors, sizes, pricing, and descriptions may change at any time without notice.

We do our best to display product colors and images accurately, but we cannot guarantee that your device screen will show colors exactly as they appear in person.

We reserve the right to limit quantities, discontinue products, or refuse service to anyone for any reason at any time.

Pricing and payments

Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time without notice.

Payment must be completed at checkout before an order is processed. By submitting payment information, you represent that you are authorized to use the selected payment method.

Order acceptance and cancellation

After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order, including orders that appear fraudulent, contain incorrect information, or violate these Terms of Service.

Because our products are made to order, cancellations are not guaranteed once an order has entered production.

Shipping and delivery

Shipping times are estimates and are not guaranteed. Latchkey Standard is not responsible for carrier delays, weather delays, customs delays, or incorrect shipping information provided at checkout.

Please review our Shipping Policy for more information.

Returns and refunds

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, color preference, or change of mind.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us at support@latchkeystandard.com.

Please review our Return and Refund Policy for more information.

Intellectual property

All content on this website, including logos, graphics, images, product names, designs, text, and branding, is the property of Latchkey Standard or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or use any content from this site without written permission.

User comments, feedback, and submissions

If you submit comments, reviews, ideas, suggestions, photos, or other content to us, you agree that we may use, edit, publish, or display that content without restriction, unless otherwise prohibited by law.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or personal rights. You also agree not to submit unlawful, abusive, obscene, or harmful content.

Third-party services and links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, practices, or accuracy of any third-party sites.

Certain services used to operate our store, including payment processing, shipping, fulfillment, and analytics, may be provided by third parties. Your use of those services may also be subject to their terms and policies.

Accuracy of information

We make reasonable efforts to provide accurate and current information, but we do not guarantee that all information on this site is complete, accurate, or up to date.

We reserve the right to correct errors, update information, or cancel orders if any information on the site is inaccurate, including pricing, product details, promotions, or availability.

Prohibited uses

You may not use this website or its content for any unlawful purpose, to violate any laws, to infringe on intellectual property rights, to harass or abuse others, to submit false information, to upload malicious code, to collect personal information from others, or to interfere with the security or operation of the site.

Disclaimer of warranties

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

Products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied, except as required by law.

Limitation of liability

To the fullest extent permitted by law, Latchkey Standard shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.

Indemnification

You agree to indemnify and hold harmless Latchkey Standard, its owners, affiliates, partners, service providers, and employees from any claim or demand arising out of your violation of these Terms of Service or your violation of any law or third-party rights.

Changes to these terms

We reserve the right to update or replace these Terms of Service at any time. Changes will be posted on this page. Your continued use of the website after changes are posted means you accept those changes.

Contact information

Questions about these Terms of Service may be sent to support@latchkeystandard.com.